We're here to Help
The fastest way to get support is through our Discord server. Join our community and get answers fast!
Official GoE-Craft community — support, bug reports, ideas & chat.
Join ServerWhere to Go
Once you're in, head to the relevant channel for the fastest response.
Need help with something? Open a ticket here and we'll get back to you shortly.
Found a bug in one of our projects? Report it here with a description and screenshots so we can fix it in upcoming updates.
Got a great idea for a new product or feature? Open a ticket in 🎫・support-tickets! We read every suggestion and consider them for upcoming releases.
Common Questions
Find all the answers on our Discord server.
The best place is the #bug-reports channel on our Discord server. Include a description of the problem, your Minecraft version, and any screenshots or video that helps explain it.
Yes! Head to the 🎫・support-tickets channel in our Discord and press the Suggestions button. We review all suggestions and take community input seriously when planning new releases and updates.
All our products are available directly through the Minecraft Marketplace — just purchase them and they will download automatically. If you're running into installation issues, open a general support ticket in 🎫・support-tickets on our Discord and we'll walk you through it.
Purchases made through the Minecraft Marketplace are managed by Minecraft Support.
Check out our Careers page for open positions. Even if nothing is listed, we're always happy to see your work! Send your portfolio to our Community Manager on Discord and they will forward it to our HR department. There is also a general application available if the position you are looking for is not posted.
Still Need Help?
If Discord isn't for you, fill out the form below. We typically respond within 72 hours.
Prefer email? info@goecraft.com